CCTV System Maintenance

Comprehensive CCTV System Preventive Maintenance by T.S.S. SARL – Serving All of Lebanon

At T.S.S. SARL, we understand the critical role that reliable CCTV systems play in ensuring safety, surveillance, and operational continuity for businesses, institutions, and government facilities across Lebanon. That’s why we offer in-depth CCTV preventive maintenance services, designed to keep your video surveillance infrastructure performing optimally, regardless of the camera brand or system size. Whether your installation features leading names like Dahua, Hikvision, Axis, Bosch, Avigilon, Raysharp, or Tiandy, our technicians are trained to support and maintain a wide range of equipment.

  1. Visual Inspection

Our maintenance process begins with a complete visual inspection of your system’s hardware. We check for:

  • Physical damage to cameras, camera housings, mounts, and cabling.
  • Signs of tampering, weather-related wear, corrosion, or insect intrusion.
  • Proper camera positioning and field of view to ensure each unit captures its designated area effectively.
  • Lens visibility—ensuring no dirt, debris, spider webs, or obstructions compromise the image.
  1. Camera Performance Testing

We perform comprehensive camera performance diagnostics including:

  • PTZ (pan-tilt-zoom) function testing for adjustable cameras.
  • Focus and zoom adjustments to fine-tune image clarity.
  • Evaluation of image quality for sharpness, color accuracy, and resolution consistency.
  • Detection of issues like image flickering, distortion, or delayed video feeds.
CCTV Maintenance
  1. Cable and Connection Integrity

A key aspect of CCTV stability is the condition of its wiring. Our team:

  • Inspects all data, video, and power cables for signs of wear, cracking, or exposed wiring.
  • Ensures that all connections—both analog and IP-based—are properly seated and secured.
  • Tests signal integrity to confirm stable video feed transmission across the system.
  1. Recording and Storage Validation

We examine your recording architecture, including:

  • The operational status of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs).
  • Current storage capacity, ensuring there’s ample space for continuous recording and archival purposes.
  • Verification of recording schedules and overwrite settings to avoid loss of critical footage.
  • Testing of playback functionality and footage accessibility for incident review and evidence gathering.
  1. Power Supply and Backup Systems

To maintain system continuity during outages, we:

  • Inspect primary power supplies, switchgear, and voltage regulators.
  • Test and evaluate Uninterruptible Power Supplies (UPS) to confirm they engage properly during interruptions.
  • Simulate power failure scenarios to confirm system response and recovery protocols are functioning.
    1. Lighting and Visibility Optimization

    CCTV performance is highly dependent on ambient lighting. We:

    • Assess all monitored areas to ensure adequate lighting, especially in low-light or nighttime conditions.
    • Identify and correct issues related to glare, reflections, or backlighting that may degrade footage.
    • Recommend additional lighting solutions or infrared camera upgrades when required.
    1. Motion Detection and Alarm Systems

    Modern CCTV systems often include motion-based alerting. We:

    • Test motion detection zones and sensitivity settings.
    • Verify the system’s ability to distinguish between normal movement and suspicious activity.
    • Review and test all alert notification methods—such as email, SMS, or push notifications to mobile apps or monitoring platforms.
    1. Remote Access and Monitoring Functionality

    In today’s mobile-first environment, remote accessibility is essential. We:

    • Test access from smartphones, tablets, and computers through secure apps or web interfaces.
    • Evaluate responsiveness, video load time, and interface usability.
    • Check for potential vulnerabilities or access issues that could interrupt offsite monitoring.
  1. Firmware and Software Updates

Outdated firmware can compromise both performance and security. We:

  • Check for and apply available firmware updates for all cameras, recorders, and network devices.
  • Update software interfaces and management platforms to the latest supported versions.
  • Document all updates for compliance and service tracking.
  1. Cleaning and Preventive Maintenance

To prolong equipment lifespan, we carry out regular cleaning and preventive maintenance, including:

  • Gentle cleaning of camera lenses, enclosures, and mounts using manufacturer-recommended solutions.
  • Removing accumulated dust or insect nests from cables, junction boxes, and housings.
  • Ensuring no foreign matter or moisture is affecting the sensitive components of your CCTV system.

Why Choose T.S.S. SARL for CCTV Maintenance in Lebanon?

  • ✅ Multi-brand Expertise: Skilled in maintaining systems from Dahua, Hikvision, Axis, Bosch, Avigilon, Raysharp, and Tiandy.
  • ✅ Local Presence: Serving clients throughout Lebanon with rapid response and reliable support.
  • ✅ Customized Service Contracts: Periodic inspection schedules tailored to your environment and security level.
  • ✅ Compliance & Documentation: Maintenance logs for audits and regulatory purposes.

Protect your assets with confidence. Choose T.S.S. SARL for preventive CCTV system maintenance and ensure your security solution performs when it matters most.

Contact us today to schedule an on-site maintenance assessment or request a service plan tailored to your needs.